Terms & Conditions

Welcome to Unosupply, by renting equipment or using our services, you agree to the following terms and conditions.

Equipment Usage

  • The rented equipment must be used only for its intended medical purpose.
  • Customers are responsible for the safe and proper use of the equipment.
  • Any damage caused by mishandling or negligence will be chargeable.

Rental Duration

  • Rental duration begins on the date of delivery and ends on the date of pickup.
  • Extensions must be requested in advance and are subject to availability.

Payments & Charges

  • All rental payments, security deposit amount, and delivery & installation charges must be paid in full before or on delivery.
  • Late return of equipment may incur additional daily rental charges.

Maintenance & Repairs

  • Regular maintenance is provided by Unosupply.
  • Customers must immediately report any malfunction or damage.
  • Repairs due to normal wear and tear will be handled by us at no cost.
  • Damage due to misuse will be chargeable.

Equipment Condition

  • Equipment is thoroughly checked before delivery.
  • Upon return, our team will inspect the equipment.
  • Any missing accessories, physical damage, or tampering may result in deductions from the deposit.

Liability

  • UnoSupply is not liable for:
    • Wrongful use of equipment
    • Misinterpretation of instructions
    • Any medical complications arising from misuse
  • Customers must consult a registered medical practitioner before using any medical equipment.
  • Liability for injury, disability, and death of patient and other persons caused by operating, handling, or transporting the equipment during the term of this Rental is the obligation of the Customer, and the Customer shall indemnify and hold the Company harmless from and against all such liability.

Cancellation Policy

  • Orders can be cancelled prior to dispatch for a full refund.
  • Post-dispatch cancellations may incur logistics charges.

Privacy

  • Customer information is kept confidential and used only for service delivery and communication.

Changes to Terms

  • Unosupply reserves the right to modify these terms at any time.
  • Updated terms will be posted on our website.

For any refund-related queries, contact us at: info@unosupply.com or 98300 56776.